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Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. In addition, specifications are intended to outline the minimum qualifications necessary for entry into the class and may not necessarily convey the qualifications of incumbents within the position.
Knowledge of:
The Police and Fire Department organization, procedures, and operating policies.
Local geography, including: main streets and their hundred blocks, relative distance between streets, City boundary limits, sectors and beat areas, and fire response districts.
The IAED emergency dispatch protocols.
The CAD formats and commands pertaining to the 911 operator, fire dispatcher, and police dispatcher.
The geography, equipment, and procedures of other jurisdictions that Alpharetta has contracted with to provide fire/emergency medical dispatch procedures;
Mutual and automatic aide agreements with surrounding agencies; and dispatch procedures for air ambulance companies.
Pertinent federal, state, and local laws, codes, and regulations and department rules, policies, and procedures.
English usage, spelling, grammar, and punctuation.
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
Ability to:
Review dispatch of fire/police calls, listen to incoming phone information, and assimilate spoken information from dispatchers.
Exercise initiative in the improvement of Communications Center operations.
Scan eight or more computer monitors rapidly in order to select pertinent information.
Shut out extraneous information from other radio channels and coworkers, while selectively listening to information recognized as crucial.
Type and enter data accurately at a speed necessary for successful job performance.
Remain calm under pressure, exercise good judgment and make sound decisions quickly in emergency situations.
Work a variety of shifts as assigned, including days, evenings, nights, weekends, holidays and overtime as needed.
Communicate clearly and concisely, both orally and in writing.
Attend offsite training, often requiring extended travel away from home.
Establish and maintain effective working relationship with Communications employees and supervisors, police and fire personnel, and callers.
Minimum Qualifications
Any combination of education and experience sufficient to successfully perform the essential functions of the job qualifies.
Full-TimeHigh school diploma or GED equivalency.
College level course work or vocational training in public safety dispatching and radio communications is desirable.
Must be a United States citizen.
Possession of a valid Georgia Class C driver’s license.
Part-Time
Emergency Medical Dispatch Certification through IAED (International Academies of Emergency Dispatch)
Emergency Fire Dispatch Certification through IAED.
Emergency Police Dispatch Certification through IAED.
Basic Communications Officer Certification through Georgia POST.
GCIC Operator Certification through GBI.
1 Year Exp. as a Communications Officer
Physical Demands
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting and operate office equipment. Continuous sitting and upward and downward flexion of neck; fine finger dexterity; light to moderate finger pressure to manipulate keyboard, equipment controls, and office equipment; pinch grasp to manipulate writing utensils. Frequent side-to-side turning of neck, walking, standing, bending, stooping, pushing/pulling, and twisting at waist; moderate wrist torque to twist equipment knobs and dials; lifting objects weighing up to 20 lbs. from below waist to above shoulders and transporting distances up to 50 yards. Occasional squatting, kneeling, and reaching above and at shoulder height; moderate grasping to manipulate reference books and manuals; lifting objects weighing 20-35 lbs. from below waist to above shoulders and transporting distances up to 50 feet.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment. Some tasks require the ability to perceive and discriminate colors or shades of colors and visual cues or signals.
Hearing: Hear in the normal audio range with or without correction as outlined in NENA standard NENA-STA-007.2-2014.
Sensory: Ability to tolerate sudden/alarming/unexpected sounds, such as alarms, office equipment operation, drawers/doors closing, and other unpredicted office environment sounds.
This job description does not constitute an employment agreement between the City of Alpharetta and employee and is subject to modifications as the needs and requirements of the position change.
The City of Alpharetta is an Equal Employment Opportunity (EEO) employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Employee Manual & Benefits Handbook or bona fide occupational qualifications).
In compliance with the Drug-Free Workplace Act of 1988, the City of Alpharetta is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City’s employees and to the security of the City’s equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace.
Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if they have a physical or mental impairment that substantially limits a major life activity.The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Alpharetta will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Part Time
$50k-59k (estimate)
03/21/2024
05/23/2024
The job skills required for 911 Communications Officer - (Part Time) include Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a 911 Communications Officer - (Part Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by 911 Communications Officer - (Part Time). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for 911 Communications Officer - (Part Time) positions, which can be used as a reference in future career path planning. As a 911 Communications Officer - (Part Time), it can be promoted into senior positions as a Communications Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary 911 Communications Officer - (Part Time). You can explore the career advancement for a 911 Communications Officer - (Part Time) below and select your interested title to get hiring information.
If you are interested in becoming a Communications Officer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Communications Officer for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Communications Officer jobs
Earn a Master’s Degree to Pursue Advancement (Optional).
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Step 3: View the best colleges and universities for Communications Officer.